Frequently Asked Questions

At ProCare Dental Australia, we understand that getting dentures or mouthguards can raise a lot of questions. That’s why we’ve created this helpful FAQ page to guide you through the process.

Whether you’re preparing for your first visit, looking for aftercare tips, or exploring payment options through DVA or private health, this page is designed to provide clear, accurate information tailored to your needs. Located in Maitland, our clinic assists clients of all ages with customised denture solutions, including same-day repairs and relines. We also welcome dental voucher holders and DVA patients. If you’re seeking natural-looking dentures and professional guidance without the jargon, you’re in the right place.

Call (02) 4934 7574 or use our contact form to ask a question or book an appointment.

1. What should I expect during my first denture appointment?

A first denture appointment typically begins with a consultation and oral assessment by a qualified dental prosthetist. The clinician will examine the gums, jaw alignment, and any remaining natural teeth to determine the most appropriate denture type. The process often includes impressions (moulds) of the mouth, followed by a discussion of denture materials, aesthetics, and costs. Some clinics offer same-day repairs or fast-tracked processing if required. No referral is generally needed, and health fund or DVA eligibility may be discussed during this visit.

2. How do I care for my dentures properly?

To care for dentures, it’s important to clean them daily with a soft denture brush and mild soap or denture cleaner (not regular toothpaste). Rinse them after meals, and soak them in a denture solution overnight unless advised otherwise. Always handle dentures over a soft towel or basin of water to prevent breakage if dropped. Avoid hot water, which can warp the materials. Regular check-ups are recommended to monitor fit and gum health. Improper care can lead to staining, plaque buildup, and discomfort.

3. Are payment plans or dental vouchers available for denture services?

4. Can I use my private health insurance for dentures?

5. What does DVA cover for denture treatment?

The Department of Veterans’ Affairs (DVA) provides eligible veterans and dependants with access to dental prosthetic services. DVA may cover full or partial dentures, relines, repairs, and mouthguards. No out-of-pocket cost typically applies for approved treatments when using a registered provider. Patients should bring their DVA Gold or White Card to appointments and may need a referral depending on the service or state-specific policies. Coverage limits may vary, so it’s advised to confirm details with the clinic or DVA directly.

Common Denture Questions